Frequently Asked Questions

To secure your booking and room availability, we require full payment upfront.

We accept debit & credit cards, including; Visa, Mastercard & America Express. If you would prefer to pay via Bank Deposit, please get in touch with us at [email protected]

Yes. If you would like to change the date of your stay, send us an email at [email protected]

Please note room rates will change between the different seasons so there may be additional costs with these changes.

Yes. We have a drop off driveway on the top section where our front desk reception is located. There is also a parking area on the lower section for all vehicles.

Yes, gift vouchers are available. Send us an email at [email protected] for more details

Unfortunately, no. The team here at Roost Glamping love animals however we are unable to have them on site.

Check in is between 14:00 and 23:00. If you need to check in later than 23:00 please inform us at [email protected] so we can accommodate you.

Check out is at 11am. Please contact front desk reception for late check out enquiries and note this is subject to availability.

Our private tents sleep up to 2 guests in a Queen Double bed. Our shared tents sleep up to 4 guests in 4 single beds.

Rollaway beds are available for children age 12 and under at extra cost (max. 2 children in rollaway beds per tent).

Yes. Cancellations that take place 7 days or more prior to your arrival date are fully refundable. Cancellations within 7 days of your arrival date are non-refundable.

Yes, age 3 and above are allowed to stay overnight. If you have any questions about room configuration, feel free to contact us at [email protected]